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By: Craig Christensen
Thu, October 22nd 2009

What's the value of listening, especially when you already know the answer?  With experience, aren't you entitled to "blink”-like judgment calls?  In the crush of sales activities, do you really need processes to understand what seems so obvious?Let's look at these questions in non-sales terms.Several years ago, I woke up with a smashing headache… another migraine.  Not unusual, just inconvenient.  I asked my […]

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Leadership/Coaching